TERMS OF
USE

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The website www.artisansdegeneve.com (hereinafter referred to as “Site”) is published and published by ARTISANS DE GENEVE SWITZERLAND SA (hereinafter referred to as “ADG” or “we/us”). Please refer to our Legal Notices for further information on this subject.

1. USE AND ACCESS

Access to and use of our Site is governed by all applicable laws and the following conditions :

Please read all of these terms and conditions carefully before using our Site and the services offered on it.

By using the Site, you signify your consent and agreement to all of these terms and conditions.

If you do not agree to these terms, you are not authorized to continue using the Site and our services.

When you order our services by telephone, e-mail or through the Site, you should also read and accept the applicable General Terms and Conditions of Service which will govern the terms and conditions of all service orders placed in this manner.

2. LES SERVICES

ADG restores, customizes and modifies watches, at the request and on behalf of its Customers and for their own personal use (hereinafter the “Services”).

ADG does not manufacture or sell watches.

The examples of Services presented on our Site have been created at the sole request of our Customers. These examples are representative of ADG’s expertise and we reserve the right, at our discretion, not to repeat Services. Please contact us to discuss the Services that we could provide at your request.

Finally, because we are a craft-based company and our workshops have extremely limited capacity, we cannot guarantee that we will be able to give a favorable response to your requests and orders.

ADG expressly declines all liability for any other use you may make of the Watch customized by us at your request.

Please refer to our General Terms and Conditions of Service for further information.

3. INTELLECTUAL PROPERTY

The trademark ARTISANS DE GENEVE and its logo, which appear on the Site, are protected by ADG. The original ideas and concepts developed by ADG for its clients and the texts and videos presenting its Services remain the property of ADG.

The brand names of the products mentioned on the Site are trademarks owned exclusively by third party companies. Any mention of the names or brands of these companies is for reference purposes only.

All intellectual property rights, including the brands, of the personal watches upon which we operate on your demand are the property of third-party companies. These third-party companies have not expressly approved the modifications we make to the original watches, so our company does not have an explicit permission or license from them and is therefore acting independently.

Any mention of the name of third party products and brands on the Site is for reference purposes only.

ADG assists its Customers in the customization of their Watches. All intellectual property rights relating to the personalization of watches by ADG, including the processes, the ideas and concepts proposed and developed by ADG for its Customers in connection with its Services are protected by intellectual property law (including trade secret law and copyright law) and remain the exclusive property of ADG.

4. COMMENTS AND SOLICITATIONS

We collect your comments on our Services via our Site and on social networks (Instagram, Facebook and YouTube).

Your comments on our Services should be honest and constructive. Furthermore, we reserve the right to modify your comments (length, spelling, etc.) and to reuse and display them in our marketing or communication tools.

You acknowledge that all comments, ideas, drawings, concepts, photographs, and testimonials that you communicate to ADG on our Site, our social networks or by any other means are not confidential and do not constitute your property.

We specialize in the Services we offer our customers. We work with highly skilled craftsmen who restore and customize watches at our customers’ request.

ADG does not accept unsolicited proposals for collaboration from third parties. You therefore acknowledge that ADG is not interested in receiving ideas or proposals.

5. PROTECTION OF PERSONAL DATA AND COOKIES

Please visit the following pages to learn more about our data protection policy : Privacy Policy and Cookie Management.

6. EXCLUSION OF LIABILITY

ADG strives to ensure that the information on its Site is always accurate and up to date. ADG is not liable for the accuracy, timeliness, completeness, reliability or availability of the Site or the information or results obtained following the use of the Site, nor for the absence of viruses or errors on the Site.

Subject to mandatory legal provisions, ADG, its employees and agents shall in no event be liable for any direct or indirect damage, costs, losses, claims or expenses whatsoever arising out of or in connection with the use of this Site, including negligence.

7. LINKS

The Site may contain links to other sites, operated by third parties and provided by ADG for information purposes. ADG does not conduct a complete review of these sites and disclaims any express or implied guarantee as to the accuracy, validity, adequacy, legality or any other characteristic of the components or information on these sites. If you decide to access these sites, you do so at your own risk, and we encourage you to review the terms and policies of these sites.

8. TERMINATION AND SUSPENSION

You acknowledge and agree that we may, at our sole discretion and without notice, suspend or terminate your use of the Site, or your access to the Site and the services offered on it, and remove any related content for any reason, including if we reasonably believe that you have violated the terms and conditions of use of our Site. You also agree that ADG shall not be liable to you or any third party for any such suspension or termination.

9. COMPENSATION

You agree to defend and compensate ADG, its affiliates and their directors, officers, employees and agents against all petitions, losses, liability, demands, claims or expenses, including reasonable attorneys’ fees, made against ADG by any third party as a result of your use of the Site and the services offered.

10. GENERAL PROVISIONS

Any provision of these Terms of Use which is totally or partially contrary to Swiss mandatory law shall be severable and any total or partial invalidity of such a clause shall not affect the validity of the remainder of the clause in question or of the other clauses of these Terms of Use.

11. APPLICABLE LAW AND JURISDICTION

These Terms of Use are presented on the Site in French and English. In the event of any discrepancy between the French and English versions, the French version shall prevail.

These Terms of Use are governed by Swiss law, without regard to the principles of conflict of laws.

In the event of a dispute concerning the interpretation, execution or termination of the Terms of Use, we encourage you as a matter of priority to contact us with a view to resolving the dispute amicably via:

  • Phone : + 41 22 736 24 54
  • E-mail : contact@artisansdegeneve.com.

If the dispute cannot be settled amicably, you agree with us to bring the dispute before the Courts of the Canton of Geneva (SWITZERLAND), subject to a petition to the Federal Court.

The terms of this article do not deprive consumers of their right to take legal action, or of their right, in the event of legal action, to a defense in their country of residence or domicile, or of their right to consumer protection measures as defined by the legislation applicable in their country of residence.

12. MODIFICATIONS

ADG reserves the right to make changes, revisions, corrections and/or improvements to the content of the Site, including all the terms and conditions governing the Site, at any time without notice, but may not be held liable for them.

You agree to all revisions to the Terms and Conditions and we invite you to visit this page and associated pages periodically to review the terms and conditions that apply to your use of the Site and our services.

13. CONTACT

If you have any questions about these Terms of Use, please contact us via :

  • Phone : + 41 22 736 24 54
  • E-mail : contact@artisansdegeneve.com.

Last update: June 2021.