How does it work ?
You have to contact us and explain your issue, if it enters in the scope of the warranty, we will direct you to one of our workshops.
We have certified workshops in each area, notably :
- One workshop in the USA, handling the Americas area
- One workshop in France, handling the European area
- One workshop in Hong Kong, handling the Asian area
Unless it's a very rare case, most watches won’t have to go back to Switzerland to be serviced and we will be able to work on it fast. However if we would need to send it back to Switzerland, you will be informed immediately.